This Privacy Policy explains what personal data bd22 collects from you, why we collect it, how we use and protect it, and what rights you hold over your information. We are committed to handling your data with transparency, care, and strict security standards.
This Privacy Policy applies to all personal data collected and processed by bd22 ("the Company", "we", "us", "our") in connection with the bd22 online casino and sports betting platform available at bd22.today (the "Platform"). It covers data collected from registered users, visitors, and any individual who interacts with the Platform or contacts our support team.
By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please discontinue use of the Platform and contact us to request account closure.
This Policy should be read alongside the bd22 Terms & Conditions and Responsible Gaming Policy, both of which form part of your agreement with bd22. Where any conflict arises between this Policy and those documents, the Terms & Conditions shall take precedence except in matters specifically governed by data protection law.
bd22 collects the following categories of personal data from users of the Platform:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, national ID or passport number | Required for verification |
| Contact Data | Mobile number, email address, city of residence | Required for registration |
| Financial Data | bKash/Nagad/Rocket mobile wallet number, bank account details, transaction history | Required for payments |
| Account Data | Username, password hash, account preferences, login history | Required for account |
| Gaming Data | Wager amounts, game history, session duration, win/loss records | Collected automatically |
| Technical Data | IP address, device type, browser, operating system, time zone | Collected automatically |
| Communications Data | Support chat logs, emails sent to bd22, feedback submissions | When you contact us |
We do not collect special categories of sensitive personal data (such as health information, religious beliefs , racial or ethnic origin, or political opinions) unless required by applicable law or expressly provided by you in a support communication.
bd22 collects personal data through the following channels:
bd22 processes your personal data for the following specific purposes:
bd22 does not use your personal data for any purpose other than those listed above without first obtaining your explicit consent or being required to do so by law.
bd22 relies on the following legal bases when processing your personal data:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| Payment processing and transaction records | Performance of contract |
| Identity and age verification (KYC) | Legal obligation |
| Fraud detection and security monitoring | Legitimate interests |
| Responsible gaming monitoring | Legal obligation / Legitimate interests |
| Platform analytics and improvement | Legitimate interests |
| Marketing communications | Consent |
| Responses to regulatory/law enforcement requests | Legal obligation |
Where we rely on legitimate interests as the legal basis, we have assessed that our interests in processing are not overridden by your fundamental rights and freedoms. You may request further details of this assessment by contacting our support team.
bd22 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. We share personal data only in the following limited circumstances:
bd22 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purpose of satisfying any legal, regulatory, accounting, or reporting obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after closure |
| Financial transaction records | 7 years from date of transaction |
| KYC and verification documents | 5 years from account closure or last transaction |
| Game and betting history | 5 years from date of activity |
| Support communications | 3 years from date of communication |
| Marketing preferences and consent records | Until consent is withdrawn, plus 2 years |
| Technical and analytics logs | 13 months on a rolling basis |
Where retention beyond these periods is required by a specific legal obligation or ongoing investigation, bd22 will retain the relevant data until that obligation or investigation is resolved. Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.
bd22 employs robust technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:
While bd22 takes all commercially reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying bd22 immediately if you suspect unauthorised access to your account.
bd22 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse site usage. The following categories of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Authentication, session management, security tokens — required for the Platform to function | Session / short-term |
| Functional | Remembering language preferences, game lobby settings, and display options | Up to 12 months |
| Analytics | Aggregated data on page visits, session duration, and navigation paths to improve the Platform | Up to 13 months |
| Performance | Load balancing and server performance optimisation to ensure fast, stable Platform delivery | Session |
bd22 does not use third-party advertising or retargeting cookies. You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair the functionality of the Platform, including your ability to log in and access games.
Subject to applicable law, you have the following rights in respect of your personal data held by bd22:
To exercise any of the above rights, please contact bd22's support team at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receipt of a valid request. We may ask you to verify your identity before processing your request.
bd22 is strictly an adults-only platform. Registration and use of the Platform is prohibited for any person under the age of 18. bd22 requires all registering users to confirm that they are aged 18 or above at the point of registration, and may require documentary proof of age during the account verification process.
If bd22 discovers or has reasonable grounds to believe that a registered account is held by or has been used by a person under the age of 18, we will immediately suspend the account, conduct an investigation, and take appropriate action including permanent account closure and, where applicable, refund of any deposits made during the period of underage use.
bd22 does not knowingly collect personal data from persons under the age of 18. If you believe that a minor has registered on the Platform or that personal data relating to a minor has been submitted to us, please contact [email protected] immediately so that we can investigate and take appropriate action.
In order to deliver the Platform and associated services, some of the personal data bd22 collects may be transferred to and processed in countries outside Bangladesh. This may occur where bd22's infrastructure or third-party service providers operate internationally.
Where such international transfers occur, bd22 takes all reasonable steps to ensure that your data is afforded an equivalent level of protection to that described in this Privacy Policy, including through the use of data processing agreements with relevant safeguards and security requirements contractually binding on our international service partners.
The personal data of bd22 users is never transferred to third parties in foreign jurisdictions for marketing, commercial resale, or any purpose unrelated to the delivery of the Platform's services.
bd22 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where we introduce a new category of data collection, a new processing purpose, or a new third-party sharing arrangement — bd22 will provide notice to registered users via their registered email address or via a prominent notice on the Platform prior to the changes taking effect.
Minor amendments (such as clarifications of existing language, formatting corrections, or updates to contact details) may be made without prior notice, though the updated Policy will always be available on the Platform with its effective date clearly stated.
Your continued use of the Platform following the effective date of any amended Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the updated Policy, you should cease using the Platform and request account closure in accordance with the Terms & Conditions.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how bd22 handles your personal data, please contact us using the details below:
For complex data rights requests, bd22 may require you to verify your identity before processing the request. This is to ensure that personal data is only disclosed or amended at the instruction of the data subject themselves.
Every interaction between your device and the bd22 Platform is protected by SSL/TLS encryption. All sensitive data stored on our servers uses AES-256 encryption — the same standard used by leading financial institutions globally.
bd22 has a strict zero-tolerance policy on selling or renting user data. Your personal information, contact details, payment data, and gaming history are never shared with advertising networks or third-party data brokers under any circumstances.
KYC verification on bd22 is handled through trusted, secure partners. Your identity documents are encrypted in transit and at rest, accessed only by authorised staff for verification purposes, and retained in accordance with the retention schedule in Section 7.
Data shared with third parties — including payment processors like bKash, Nagad, and Rocket, and game providers like Pragmatic Play and Evolution Gaming — is limited strictly to what is necessary for the specific service being delivered. No excess data is shared.
bd22 respects your data rights. You can request access to your data, ask for corrections, request deletion, or withdraw marketing consent at any time by contacting [email protected]. All valid requests are processed within 30 days.
bd22 does not hold your data indefinitely. A transparent retention schedule governs how long each category of data is kept. Once the applicable period expires, data is securely deleted or anonymised — there are no vague or open-ended retention clauses.
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